The cost of a smart home will vary based on the size of the house, your needs, and budget, so prices may vary. However, you can estimate it to be roughly 5-10% of your overall renovation expenses.

Since most of our products utilize Zigbee technology, they rely less on Wi-Fi. Even if Wi-Fi is interrupted, the products we've previously programmed for you will still function normally. Lights will still switch on and off according to the scheduled times, and curtains will still automatically open and close with a gentle pull. Only remote control functionality will be unavailable as it requires Wi-Fi connectivity.

It depends on the device. Some smart home devices have battery backup or local control options, but most functions may be affected during a power outage.

As an authorized Aqara dealer in Kuching, we provide Aqara (Global) products for entry-level smart home automation systems. For high-end smart home systems, we offer solutions with Savant and Lutron.

It's very user-friendly. Smart home systems offer various control options suitable for people of all ages and genders. Upon completion of installation, we will also provide you with user manuals and 1-1 app training.

You can use the mobile app to control the lights remotely. If paired with sensors, the lights will automatically turn off when no one is detected in the room.

At Future AV, we take cybersecurity very seriously. We only collaborate with smart home brands that prioritize robust cybersecurity solutions.

For Aqara, here are the security measures implemented to deter potential threats:

Secure Element Chip: All Aqara devices are equipped with a tamper-resistant hardware module that encrypts sensitive data such as passwords and access keys, providing an extra layer of protection against unauthorized access.

Zigbee AES-128 Encrypted Communication: Aqara devices use the Zigbee protocol with AES-128 encryption, ensuring secure communication between your hub and connected devices.

Multi-Factor Authentication: Aqara offers an additional security layer for your account by requiring a second verification step, usually a code sent to your phone. This prevents unauthorized login attempts, as a hacker would need to provide a one-time password even if they have your primary password.

Data Storage Options: Aqara allows you to choose where your data is stored. You can select cloud storage options in secure data centers within your region to comply with local data privacy regulations. Aqara's ecosystem also supports cloud storage for those who opt for our smart home products.

Regular Security Updates: Aqara provides regular software updates to address vulnerabilities and patch security holes, ensuring ongoing protection for your home system against cyber threats.

All our Aqara products come with a one-year warranty. If there are any issues with the product, we'll promptly provide you with one-on-one replacement service.

We offer one year of complimentary after-sales service. Feel free to reach out to us anytime if you encounter any issues.